The company still sells this headset and advertises that as you child outgrows it, they will send you a full size headband to replace the child size one free of charge. After 8 years it was time for me to call. Only problem was, we somehow managed to lose both the clear plastic pieces on the headband where you adjust and tighten for fit.
|Image from Pilot-USA.com w/ my notation|
|Image from Pilot-USA.com|
I am a few months late in sharing this experience, but I wanted to make sure I did. Positive customer experiences should be shared just as much as any critique. If someone out there is in need of a child size headset, I highly recommend Pilot-USA.com!